Privacy Policy

We appreciate your interest in Hand und Stimme Practice. The protection of your personal data is important to us. With the following information, we inform you about the processing of personal data when using our website.

Responsible Party

Gesellschaft für Therapie "Hand und Stimme" Frankfurt GmbH
Rhönstraße 74
60385 Frankfurt am Main
Email: info@handundstimme.de

Hosting and Server Log Files

Our website is operated by a German hosting provider. With each access, server log files are automatically recorded. These include IP address, date and time of request, amount of data transferred, and the requesting provider. Processing is carried out to ensure trouble-free operation in accordance with Art. 6 Para. 1 lit. f GDPR. The log files are deleted after 14 days at the latest.

Contact Form

When you use our contact form, we process the data entered there (name, email address, phone number, message) exclusively to handle your request. The legal basis is Art. 6 Para. 1 lit. b GDPR. Your information is treated confidentially and deleted after completion of the request, unless there are legal retention obligations.

Online Appointment Booking via Optica Viva

For appointment booking, we integrate an external widget from Optica Viva GmbH after your consent. Only after activation will data be transmitted to Optica Viva. Please note the privacy policy of Optica Viva. The integration is based on your consent in accordance with Art. 6 Para. 1 lit. a GDPR.

Your Rights

You have the right at any time to information, correction, deletion, restriction of processing, as well as data portability and objection. You also have the right to revoke consent given with effect for the future. For this purpose, please contact info@handundstimme.de. In addition, you have the right to lodge a complaint with a data protection supervisory authority.